cheap hotels in shreveport la near casinos

With the name change one might think the property has been revamped. To say some of the staff were not customer service oriented would seem to be an exaggeration, I assure you it is not. The whole environment of this property is OFF. They are in process of building a “Patio” that was advertised on the flyer we received in the mail but, it has not been completed. If you are a smoker there is no smoking inside the property per city ordinance. Most of the slot machines were old and several machines had signs on them as inoperable. There were only a limited number of slots than what they have had in the past. The staff at the spa were efficient and welcoming. The spa has limited hours and limited massage therapists. During our stay, the steakhouse was not open. In addition we were told they had not had selection for some time. The main problem we would select an option only to learn they didn’t have it. We are living in epidemic times and most hotel properties have protocols in place and abide by them to ensure their guest safety. It was of no surprise the suite had not been updated and dust was prominent everywhere. I only needed a room to sleep a few hours and the common decency of the staff in expressing their regrets that the BLASTED door couldn't be fixed. I could've cared less if I had an upgraded room or not. After two phone calls to the front desk, I was put in another room and was told I was being upgraded to a suite. I found housekeeping staff member to try their master key and was told the door was broken. The last night of our stay my door would not open. The brown stains are left up to the imagination of what it came from. I spilled a glass of water and grabbed a towel to blot it up and in a matter of seconds the towel had large brown stains on it. Here are just a few examples of my hotel room experience. They were just dirty and I am talking “deep dirty” that has been ignored far too long. Updates and upkeep is apparently not on the agenda. When reservations were made it was implied there had been some good changes to the property.

Shreveport | 0.19km from Salt Restaurant Our last experience should have been our final but, we decided to give our former beloved Eldorado ****** a second chance.

Cheap hotels in shreveport la near casinos